+34 91 690 9084‌

neony@mykitchensl.com

Calle de Getafe, 17, Piso 4 B, 28944 Fuenlabrada, Madrid, Spain

MY KITCHEN

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Effective Date: November 10, 2026

Welcome to the privacy policy of MY KITCHEN SUMINISTROS HOSTELEROS SL. This document is designed to clearly explain how we collect, use, store, protect, and manage your personal information when you access, browse, and make purchases through our official website www.mykitchensl.com. We take the privacy rights and data security of every customer who shops for our carefully curated kitchen gadgets including Food Bag Clips, Measuring Spoons, and other practical, durable, food-safe kitchen tools extremely seriously, and we are fully committed to complying with all applicable global data protection regulations to ensure your personal information is handled in a transparent, secure, and respectful manner.

1. Information We Collect From You

We only collect necessary information that helps us deliver a seamless, smooth, and enjoyable shopping experience for every user visiting our e-commerce platform. The categories of information we may gather include:

  • ‌Personal Identification Information‌: When you create an account, place an order, subscribe to our newsletter, or reach out to our customer support team, we may collect your full name, email address (including the contact channel neony@mykitchensl.com that we use to communicate with you), billing and shipping address (including details that match our registered operational location at Calle de Getafe, 17, Piso 4 B, 28944 Fuenlabrada, Madrid, Spain when you select delivery services in our region), phone number (you may provide contact details similar to our official contact line +34 91 690 9084‌ for order delivery verification), and payment information required to process your transactions securely.
  • ‌Website Usage Data‌: We automatically collect non-personal identifiable information when you browse www.mykitchensl.com, including your IP address, browser type, device model, operating system, pages you viewed on our site, time spent on each section such as our New Arrivals, Testimonials, and Best Sellings pages, search keywords you entered, click-through paths, and other browsing behavior data to help us optimize our site structure, showcase the little kitchen helpers you have long been looking for in a more intuitive way, and improve your overall shopping experience.
  • ‌Voluntarily Provided Content‌: If you choose to leave a product review, submit a testimonial about our kitchen gadgets, participate in our promotional campaigns, or send us feedback via our official email neony@mykitchensl.com, we will collect the content you submit to us, which may include personal preferences related to your meal prep and cooking routines.

2. How We Use Your Collected Information

All information we collect is used for legitimate, clearly defined purposes that are directly related to operating our e-commerce platform and providing high-quality kitchen gadget products and services to you, which include:

  • ‌Order Processing and Fulfillment‌: We use your personal information to process your payments, verify your order details, arrange shipping and delivery, send you order confirmation emails, tracking updates, and resolve any post-delivery issues to make sure you receive your purchased practical kitchen small gadgets in perfect condition without unnecessary delays.
  • ‌Platform Operation and Optimization‌: Your usage data helps us analyze how visitors interact with www.mykitchensl.com, identify performance bottlenecks, fix technical glitches, and improve the functionality of sections like our full product collection page, New Arrivals showcase, Best Sellings display to make every meal prep smoother and more fun as our brand promise states.
  • ‌Customer Support Communication‌: We use your contact information such as your email address and phone number to respond to your inquiries, answer your questions about our food-safe kitchen tools, address your after-sales concerns, and provide timely assistance whenever you need help from our team. Our official customer support channel at neony@mykitchensl.com is dedicated to handling all your privacy-related requests as well as general product questions.
  • ‌Personalized Service Delivery‌: With your explicit consent, we may send you personalized promotional notifications, updates on our fresh new tools for better cooking, exclusive discount offers on our most loved gadgets, and relevant marketing content that matches your browsing and purchase preferences. You can opt out of such marketing communications at any time with no extra cost to you.
  • ‌Legal Compliance and Security Protection‌: We process your personal information to comply with applicable legal obligations in Spain and the European Union, prevent fraudulent transactions, protect the security of our website and user accounts, and safeguard the legal rights of MY KITCHEN SUMINISTROS HOSTELEROS SL, our customers, and our business partners.

3. Information Sharing and Disclosure

We will never sell, rent, or lease your personal identifiable information to any third parties for their commercial marketing purposes without your explicit prior consent. We may only share your information with trusted third parties under very limited circumstances as listed below:

  • ‌Trusted Service Providers‌: We may share necessary information with our vetted third-party service providers who assist us in operating our e-commerce platform, processing payments, arranging order delivery, sending marketing emails (if you have opted in), conducting website data analysis, and hosting our website servers. All these service providers are bound by strict data protection agreements that require them to protect your personal information with the same level of security standards we implement, and they are prohibited from using your personal information for any purposes outside of the services they are contracted to provide for us.
  • ‌Legal Requirement Situations‌: We may disclose your personal information if we are required to do so by applicable laws, court orders, or valid governmental requests from competent authorities, or if such disclosure is necessary to protect our legal rights, defend against potential legal claims, protect the safety of our users, our properties, or the general public.
  • ‌Business Transfer Scenarios‌: In the event of a merger, acquisition, reorganization, or sale of all or part of our business assets, your personal information may be transferred to the relevant successor entity, who will continue to be bound by the terms of this Privacy Policy unless there is a formal notification of changes to our privacy practices that you will be informed of in advance.

4. Data Storage and Security Measures

All your personal information is stored on secure servers located within the European Economic Area, which are protected with industry-standard technical and organizational security measures to prevent unauthorized access, accidental loss, destruction, or alteration of your data. Our operational headquarters located at Calle de Getafe, 17, Piso 4 B, 28944 Fuenlabrada, Madrid, Spain hosts a dedicated data security team that continuously monitors our system security status.
The security measures we implement include end-to-end SSL encryption for all data transmission between your browser and www.mykitchensl.com, regular security system updates and vulnerability scans, strict role-based access control that limits access to your personal information only to authorized employees who need to process the data for our operational purposes, regular staff data protection training, and periodic third-party security audits to evaluate the effectiveness of our data protection systems.
We will retain your personal information only for as long as it is necessary to fulfill the purposes we collected it for, including to complete your orders, maintain your user account if you choose to keep it active, comply with our legal retention obligations, resolve disputes, and enforce our legal agreements and policies. After the relevant retention period expires, we will securely delete or anonymize your personal information in compliance with applicable data regulations.

5. Your Rights As A Data Subject

According to applicable data protection laws, you are entitled to a series of rights related to your personal information. You can exercise these rights at any time by sending a request to our dedicated data management team via our official email neony@mykitchensl.com, or contacting us at our phone number +34 91 690 9084‌ during our regular business hours. The rights you are entitled to include:

  • ‌Right of Access‌: You have the right to request a copy of all the personal information we hold about you, and to obtain clear information about how we have processed your data.
  • ‌Right to Rectification‌: If you find that any of your personal information stored on our system is inaccurate or incomplete, you have the right to request us to correct and update that information free of charge.
  • ‌Right to Erasure‌: Under specific circumstances, such as when your personal information is no longer necessary for the purposes we originally collected it for, or you withdraw your consent to the data processing, you have the right to request us to delete all your personal information from our system, and we will comply with your request without unnecessary delay, subject to the exceptions permitted by law.
  • ‌Right to Restriction of Processing‌: You have the right to request us to restrict the processing of your personal information in scenarios such as when you contest the accuracy of your data, the processing is unlawful, or we no longer need the data for our original processing purposes but you require the data for legal claim purposes.
  • ‌Right to Data Portability‌: You have the right to receive the personal information you have provided to us in a structured, commonly used, machine-readable format, and to request us to transfer this data directly to another data controller when technically feasible.
  • ‌Right to Object‌: You have the right to object to the processing of your personal information that is based on our legitimate interests, or to opt out of receiving our direct marketing communications at any time, for free.
  • ‌Right to Withdraw Consent‌: If you have previously given your consent to specific types of data processing activities, you can withdraw your consent at any time, and we will stop the relevant data processing activities immediately after receiving your withdrawal request, without affecting the lawfulness of processing we conducted before your consent withdrawal.

We will respond to all your legitimate privacy-related requests within 30 calendar days. If your request is complex or involves a large volume of data that requires extended processing time, we will notify you of the relevant extension and the reason for the extension within the initial 30-day period.

6. Cookies and Similar Tracking Technologies

www.mykitchensl.com uses cookies and other similar tracking technologies to enhance your browsing experience on our site. Cookies are small text files that are stored on your local device when you visit our website. The types of cookies we use include:

  • ‌Strictly Necessary Cookies‌: These cookies are essential for the basic functionality of our website to work properly, such as helping you stay logged into your user account, keeping your shopping cart active, and processing your checkout flow. You cannot disable these cookies through your browser settings as they are required for the site to operate normally.
  • ‌Performance Cookies‌: These cookies collect anonymous usage data about how you interact with our website, to help us understand which pages of our New Arrivals, Best Sellings, and product collection sections are the most popular, identify any website performance issues, and improve the overall loading speed and functionality of www.mykitchensl.com.
  • ‌Functional Cookies‌: These cookies remember your preferences such as your selected language, region, and saved shopping settings, to provide you with a more personalized and convenient browsing experience when you return to our website next time.
  • ‌Marketing Cookies‌: With your explicit consent, these cookies are used to track your browsing behavior across different websites, to display relevant promotional content and ads for our kitchen gadgets that are more relevant to your interests.

You can manage or disable non-necessary cookies at any time through your browser privacy settings. Please note that disabling certain cookies may affect some advanced functionality of our website, and you may not be able to enjoy the full optimized shopping experience we designed for our users.

7. Protection of Minors

Our e-commerce platform www.mykitchensl.com is not targeted at individuals under the age of 16. We do not intentionally collect any personal identifiable information from minors under the age of 16. If you are a parent or legal guardian and you discover that your child under 16 has provided us with their personal information without your consent, please contact us immediately via neony@mykitchensl.com, and we will take immediate measures to delete all such information from our servers as soon as possible.

8. Third-Party Links

Our website may contain links to external third-party websites that are not operated or controlled by MY KITCHEN SUMINISTROS HOSTELEROS SL, such as links to our payment service providers, social media platforms, or partner recommendation pages. We do not have any control over the privacy policies, content, or data processing practices of these third-party websites. This Privacy Policy only applies to the personal information processing activities conducted on www.mykitchensl.com. We strongly recommend that you read the full privacy policy of every external website you visit after leaving our platform, to understand how they collect and process your personal information. We do not take any responsibility or liability for the data protection practices of these third-party websites.

9. Updates to This Privacy Policy

We reserve the right to update and modify the terms of this Privacy Policy from time to time to reflect changes in our business operations, new service features, or updates to applicable legal and regulatory requirements. When we make significant changes to this Privacy Policy, we will prominently post the updated version on the homepage of www.mykitchensl.com, with a clearly marked new effective date. We may also notify you of the changes through email if you have an active user account with us. Your continued access to and use our website and purchase our kitchen gadget products after the effective date of the updated Privacy Policy will be deemed as your acknowledgment and acceptance of the revised terms of this policy.

10. Contact Information

If you have any questions, concerns, complaints, or requests related to this Privacy Policy, or our personal information processing practices, you can contact our data protection team through any of the following official channels:

  • ‌Company Name‌: MY KITCHEN SUMINISTROS HOSTELEROS SL
  • ‌Official Website‌: www.mykitchensl.com
  • ‌Contact Email‌: neony@mykitchensl.com
  • ‌Registered Physical Address‌: Calle de Getafe, 17, Piso 4 B, 28944 Fuenlabrada, Madrid, Spain
  • ‌Contact Phone Number‌: +34 91 690 9084‌

Our team will respond to your privacy-related inquiries as soon as possible, and work with you to resolve any concerns you may have about how we protect your personal information. If you believe that our processing of your personal information has violated applicable data protection laws, you also have the right to file a complaint with the competent data protection supervisory authority in your resident region.

Thank you for taking the time to review our Privacy Policy. At MY KITCHEN SUMINISTROS HOSTELEROS SL, we always prioritize your privacy rights, and we will keep working hard to maintain a safe, transparent, and trustworthy shopping environment for every customer who browses our collection of practical, durable kitchen small gadgets, to make your every meal prep smoother and more fun as we promise.